Frequently asked questions.

Our Shipping & Return Policy

πŸ“¦ Shipping Information

Orders are carefully prepared and typically shipped within 3–10 business days of purchase. You will receive tracking information once your artwork has been dispatched.

U.S. orders: Shipping costs are calculated at checkout based on the artwork’s packaged size, weight, and delivery address. Most orders are shipped through FedEx.

Free local delivery: Complimentary delivery is available for eligible San Diego County ZIP codes. After purchase, I will contact you to arrange a convenient delivery date and time.

Alaska, Hawaii, and APO/FPO addresses: Delivery times and available shipping services may vary. Please contact me before purchasing if you have questions about delivery to these locations.

International orders: International shipping may be available upon request. Please contact me before purchasing so I can confirm availability, provide a shipping estimate, and discuss any applicable customs duties or import taxes.

Please double-check your shipping address before completing your purchase. If an order is returned because an incorrect or incomplete address was provided, the buyer will be responsible for any additional delivery costs.

Once tracking shows that a package has been delivered, please contact the shipping carrier directly if you cannot locate it. I will also assist when possible with any available tracking or claim information.

🎁 How Are Paintings Shipped?

Each artwork is carefully wrapped and protected with appropriate padding, corner protection, and sturdy packaging suited to its size and frame.

Shipped paintings include tracking. Insurance and signature confirmation may also be added when appropriate based on the artwork’s value and destination.

Please keep all packaging until you have inspected the artwork. If your order arrives damaged, photograph the exterior packaging, interior packaging, shipping label, and artwork immediately, and contact me within 48 hours of delivery.

❌ Cancellations, Returns and Exchanges

Please contact me as soon as possible if you need to cancel an order. Orders that have already been shipped cannot be canceled.

Returns are accepted when requested within 14 days of delivery, provided the artwork is returned in its original condition and packaging. Return shipping and insurance costs are the buyer’s responsibility unless the artwork arrived damaged or an incorrect item was sent.

Please contact me before returning an artwork. Unauthorized returns may not be accepted.

Original shipping charges are nonrefundable. Refunds will be issued after the returned artwork has been received and inspected.

Custom, commissioned, personalized, and final-sale artworks are not eligible for return unless they arrive damaged.

🎨 Why Collect Original Art?

Original paintings carry texture, presence, and subtle details that reproductions cannot fully capture. Each artwork is created entirely by hand in my studio and represents a unique moment that cannot be duplicated exactly.

Please review all photographs, dimensions, materials, framing information, and listing descriptions carefully before purchasing. Colors may appear slightly different depending on screen settings and lighting.

One important change: I recommend 14 days from delivery, rather than 31 days from purchase. It is clearer, more manageable for original artwork, and ensures the collector has time to receive and inspect the painting.